This tutorial demonstrates how to setup Microsoft Windows Mail to work with your email account. Windows Mail is the successor to Outlook Express and the setup process is almost identical for both programs. These instructions also apply to Outlook Express users.
In Microsoft Windows Mail, select Tools, then Accounts.
When the email accounts wizard appears, click Add and select E-mail Account, click Next.
Select E-mail Account, click Next.
Enter your name into the Display Name field and click Next.
Enter your email address into the E-mail address field and click Next.
Make sure POP3 is selected from the Incoming e-mail server type pull-down list.
- Incoming mail (POP3 or IMAP) server: Enter "mail.website.com", where "website.com" is the name of your web address. As an example, if your address is greensprocket.com then use mail.greensprocket.com.
- Outgoing e-mail server (SMTP) name: Enter "mail.website.com", where "website.com" is the name of your web address. As an example, if your address is greensprocket.com then use mail.greensprocket.com.
Select Outgoing server requires authentication so that it is turned on.
Click Next to continue.
Enter your full email address into the E-mail username field and then your password into the Password field. Turn on Remember password and click Next.
Your account is now setup and you will see it listed in the Mail list. Click Close to finish.
If you're having trouble sending email its possible your internet provider is blocking the commonly used SMTP port for external servers. If your internet provider does this you will need to use an alternate SMTP port.
Please complete the above instructions first skipping this step and leaving Outgoing mail (SMTP) set to "25". If after completing these instructions you can't send messages return to this step and change "25" to "2525".
From the main Microsoft Windows Mail screen select Tools from the pull-down menu then click Accounts.
Double-click on the email account profile you created in the previous instructions.
A new window will appear with tabs along the top. Select the Advanced tab.
Normally Outgoing mail (SMTP) is set to "25" however this can be changed to "2525" as an alternate. Once complete, click OK to save your changes.
You should now be able to send email. If problems persist please ensure you've used your full email address as your username and you've turned on Outgoing server requires authentication.